Privacy Policy | GeoMate - AI-Powered HD Mapping Solutions

GeoMate - We Care about Your Privacy

We're committed to keeping your personal information personal.

At GeoMate, accessible from www.geomate.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by GeoMate and how we use it.

Version 2025-06-09

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Application and Consent

This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect through GeoMate. This policy also applies to our platform, services, webinars, and any other interactions with GeoMate.

By using our website or services, you hereby consent to our Privacy Policy and agree to its terms. You acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Important: We do not knowingly collect or solicit any Personal Information from any person under the age of 13. If you are under 13, please do not attempt to use our services or send any Personal Information to us. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
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Information you provide directly:
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- When you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide
- When you register for an account, we may ask for your contact information, including items such as name, company name, job title, address, email address, and telephone number
- Billing and account information for our services
- Academic and work history information if you are applying for a job with GeoMate
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Information collected automatically:
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- Log Files: GeoMate follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
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- Cookies and Web Beacons: Like any other website, GeoMate uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

How We Use Your Information

We use the information we collect in various ways, including to:
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- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes
- Send you emails and other communications
- Manage your account and facilitate your access to our services
- Carry out our obligations and enforce our rights arising from any contracts with you
Find and prevent fraud
- Comply with legal requirements

Marketing Communications: You have the right at any time to stop GeoMate from contacting you for marketing or promotional purposes. If you no longer wish to be contacted for marketing purposes, please contact us at info@geomate.ca.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose.

Disclosure to Third Parties

GeoMate may disclose your information in the following circumstances:
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- To comply with court orders, applicable law, or legal process
- If we believe that such disclosure is necessary to protect the rights, property or safety of GeoMate or any other party
- To our subsidiaries and affiliates
- To our contractors, service providers, or other third parties who are contractually bound to protect your information and to only use your information for the purposes disclosed
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GeoMate's assets
- With your consent
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Third-Party Services: In the course of providing services, GeoMate may provide you with links to third-party websites, plug-ins, services, social networks, or applications. These third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We encourage you to read the privacy policy of every website you visit.
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Advertising Partners: Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on GeoMate. They automatically receive your IP address when this occurs. Note that GeoMate has no access to or control over these cookies that are used by third-party advertisers.

Data Security

GeoMate protects information by using physically secure facilities, password protection, standard security practices and tools, and well-defined internal policies and practices. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of any information you provide to us over the internet. Any transmission of information is at your own risk.

International Data Transfers

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may be more, less or as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

Your Privacy Rights

Canadian Privacy Rights
You are entitled to:
- Request copies of your information in GeoMate's possession (we may charge you a small fee for this service)
- Request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Request that we delete your personal data, under certain conditions
- Request that we restrict the processing of your personal data, or object to our processing of your personal data, under certain conditions
- Request that we transfer your data to you or another organization, under certain conditions
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CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data collected
- Request that a business delete any personal data about the consumer
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data
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GDPR Data Protection Rights
Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Cookie Management

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. Please note that disabling cookies may affect the functionality of our website.ve. GeoMate will investigate and attempt to resolve all complaints.

Contact Us

If you would like to exercise any of your privacy rights, or if you have any questions, concerns or complaints about this Privacy Policy, please contact us:

Email: info@geomate.ca
Telephone: +1(647)557-3076
Mail: #308, 375 Hagey Blvd, Waterloo, ON N2L 6R6

We will use reasonable efforts to respond to your request within one month. GeoMate will investigate and attempt to resolve all complaints.

Policy Updates

This Privacy Policy may be modified by GeoMate at any time without notice, therefore you should review this Privacy Policy periodically. The most up-to-date version is always available on our website.